How Your Check Engine Light Works

February 14th, 2012 by btvivian

Have you ever had an experience like this in Mesa Arizona? You drive through the one of those automatic car washes. When you get to the end, where the dryer is blowing, your check engine light started flashing!

You fear the worst, but within a block or two, the light stopped flashing, but stayed on. By the next day, the light was off.

You wonder; “What was going on?” Well, it’s actually a good lesson in how the Check Engine light works.

Your air intake system has a sensor that measures how much air is coming through it. When you went under the high-speed dryer, all that air was blasting past the sensor. Your engine computer was saying, there shouldn’t be that much air when the engine is just idling. Something’s wrong. Whatever’s wrong could cause some serious engine damage.

Warning, warning! It flashes the check engine light, to alert you to take immediate action.

It stopped flashing because once you were out from under the dryer, the airflow returned to normal. Now the engine control computer says the danger is past, but I’m still concerned, I’ll keep this light on for now.

Then the Check Engine Light goes off in a day or two.

The condition never did recur, so the computer says whatever it was, it’s gone now. The danger is past, I’ll turn that light off.

Now a flashing check engine light is serious. You need to get it into our Mesa Arizona shop as soon as possible. But if it stops flashing, so you have time to see if the problem will clear itself or if you need to get it checked. How does the computer know when to clear itself?

Think of it this way. The engine control computer is the brain that can make adjustments to manage the engine. Things like alter the air to fuel mix, spark advance, and so on. The computer relies on a series of sensors to get the information it needs to make decisions on what to do.

The computer knows what readings are in a normal range for various conditions. Get out of range, and it logs a trouble code and lights up the check engine warning.

The computer will then try to make adjustments if it can. If the computer can’t compensate for the problem, the check engine light stays on.

The computer logs a trouble code. Some people think the code will tell the technician exactly what’s wrong?

Actually, the code will tell the technician what sensor reading is out of parameters. It can’t really tell you why, because there could be any number of causes.

Let’s say you’re feeling hot. You get your heat sensor out – a thermometer – put it under our tongue and in a minute or two you learn that you have a fever of 104 degrees.

You know your symptom – a fever – but you don’t know what’s causing it. Is it the flu, a sinus infection or appendicitis?

You need more information than just that one sensor reading. But it does give you a place to start and narrows down the possible problems.

There are reports on the internet telling you that you can just go down to an auto parts store and get them to read your trouble code or buy a cheap scan tool to do it yourself.

There are two problems with that. First, the computer stores some trouble codes in short term memory, and some in permanent memory. Each manufacturer’s computer stores generic trouble codes, but they also store codes that are specific to their brand.

A cheap, generic scan tool, like you can buy or that the auto parts store uses, doesn’t have the ability to retrieve long-term storage or manufacturer specific codes. Your Mesa Arizona service center has spent a lot of money on high-end scan tools and software to do a deep retrieval of information from your engine control computer.

The second problem is that once you’ve got the information, do you know what to do with it? For example, a very common trouble code comes up when the reading on the oxygen sensor is out of whack.

So the common solution is for the auto parts store to sell you a new oxygen sensor, which are not cheap, and send you off on your way. Now your oxygen sensor may indeed have been bad and needed replacing. But the error code could have come from any of a dozen of other problems.

How do you know the right solution? Back to the fever analogy, do you need surgery or an aspirin? Leave it to the pros at Thompsons Auto Repair & Towing. Give us a call at 480-833-1071 and let us help you resolve your check engine light issue.

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Direct Fuel Injection Update From Thompsons Auto Repair & Towing

February 7th, 2012 by btvivian

For those of you in Mesa Arizona who pay attention to these things, you may have been hearing about the new direct injection engines and want to learn more about them. Some deliver the power of a V8 with the economy of a V6.

For example, in one family of engines the conventional V6 makes about 250 horsepower. The direct injection version of the same engine makes over 300 horsepower and gets essentially the same gas mileage. The turbocharged version makes over 350 horsepower.

So what are the differences from a conventional engine?

The core difference is in the fuel injection system. The system most vehicles use now is called a port injection system. The fuel injector squirts fuel into a port just outside the cylinder where it’s then drawn into the engine with the air.

With a direct injection system, the injector squirts the fuel directly into the cylinder. The gain in power and economy come because fuel injected directly into the cylinder during the combustion cycle is burned much more efficiently.

First, the fuel is squirted in at hundreds of times more pressure, so it’s atomized much better and burns cleaner and stronger. The other big advance is in electronics. Faster engine management computers can control the additional precision required to manage direct fuel injection.

Fuel injectors are precision instruments. They have to deliver a precise amount of fuel at exactly the right time. The design of the engine also dictates a particular spray pattern for the fuel. If a fuel injector is dirty or gummed up, it can’t do its job as well. That means less power and worse fuel economy for your sedan and can lead to damaged fuel injectors.

Replacing fuel injectors isn’t cheap. Direct injection injectors are even more expensive because of the extremely high-pressure they use. Same thing for diesel fuel injectors; we’re talking mortgage payment-range to replace a set of diesel injectors.

A professional fuel system cleaning from Thompsons Auto Repair & Towing gets out the gum and varnish in the whole system, including the fuel injectors. Keep those injectors clean and they’ll last a long, long time.

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Thompsons Auto Repair & Towing Maintenance Tips: The Belt Goes On

January 31st, 2012 by btvivian


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Today’s Thompsons Auto Repair & Towing auto maintenance article focuses on your serpentine belt. Your serpentine belt is a long belt that’s driven by your engine. It winds around several accessories that power important automotive systems. Let’s go over them.

First, the serpentine belt drives your sedan air conditioning system. It spins the compressor that makes the cool air that takes the edge off the summer heat in Phoenix.

Next, the belt powers the alternator. The alternator creates electricity that’s used by your sedan’s electrical systems and also charges your car battery. Thompsons Auto Repair & Towing Maintenance Tips The Belt Goes OnAll Phoenix drivers know that without the alternator, the battery will go dead in a few miles.

The serpentine belt may also run the pumps for both the power steering and power brakes. And, on many sedans, the serpentine belt powers the water pump. The water pump circulates coolant through the engine to keep it within normal operating temperatures as you drive around Phoenix.

Now on some sedans, the water pump is powered by the timing belt instead of the serpentine belt. So you can see the serpentine belt does a lot of work. And it if breaks, it affects a lot of systems. That’s why manufacturers and your service advisor at Thompsons Auto Repair & Towing have recommended that it be changed every so often so that it doesn’t fail.

Your Phoenix service technician can perform a visual inspection of the belt to see if it has any cracks that signal the belt could fail soon and will measure the amount of belt material to make sure there is enough.

There’s a special, spring loaded pulley attached to the engine called the tensioner pulley. Its job is to make sure there’s a constant tension on the serpentine belt so that it doesn’t slip. The spring can become worn and no longer provide the necessary pressure to keep the belt tight. At Thompsons Auto Repair & Towing, we recommend that the tensioner be replaced at the same time as the serpentine belt.

All in all, the serpentine belt’s an important part for the function of your sedan.
And it’s not that expensive to replace in Phoenix – so it’s good to do so before it fails.

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Water Pump

January 24th, 2012 by btvivian

Your cooling system is very important. It circulates coolant through the radiator and your engine to protect your car from overheating. There are five main components to the cooling system:

  • the radiator
  • the radiator cap
  • the hoses
  • the thermostat and
  • the water pump

The water pump’s like the heart of your cooling system, circulating the fluid throughout. It’s a small pump that’s driven by the engine; usually by belt, but sometimes by a chain or gear.

The water pump only operates when the engine’s running. Water pump failure is pretty routine. Some start failing at around 40,000 miles, but most fail by 100,000 miles. Consult your owners’ manual or service technician to see what’s recommended.

Since a water pump either works or it doesn’t, you need to change it when it fails. Water pumps fail in one of two ways: the bearings fail or they begin to leak. It’s possible to have a leak from a cracked water pump, but it usually leaks at the gasket where it attaches to the engine.

So how can you tell when the water pump is failing? If you can hear a low-pitched grinding sound coming from the water pump – it’s got a problem. If you can see coolant in that area, you’ve got a leak.

Some water pumps are driven off the timing belt. They might be under a plastic cover so you can’t see the water pump. Look for coolant on the driveway. If you see some, have your service center check it out.

Most timing belts need to be changed at 60,000 miles – some longer. It’s a good idea to change your water pump at the same time if it’s one of those that’s driven off the timing belt. To start with, 90% of the work’s already done with the timing belt change. And, if you don’t, and develop a leak later, you’ll have to change the belt again along with the water pump because the belt will have been contaminated by the leaking coolant.

You can replace your water pump with a brand spankin’ new one or with a rebuilt pump. Rebuilt will save you some money, but ask your technician what he thinks. Don’t feel too bad if your water pump gives out. They will all wear out eventually. Your service technician can get you back on the road and on with your life.

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Keep Your Mesa Car Breathing Free: Engine Air Filter

January 17th, 2012 by btvivian

This is something really amazing: For every gallon of gas your Mesa car burns, it uses 12,000 gallons of air. All of that air has to be filtered to keep your engine clean.

That’s like a hundred gallons of air every block! The engine air filter is just another example of a very inexpensive part that has to do a tremendous amount of work. And when it works, everything goes well. But, when it doesn’t, well, it can lead to costly problems. Of course, your manufacturer recommends intervals for changing your air filter. But like most service intervals, where and how you drive your car affects when your filter needs to be changed.

Dusty conditions in and around Mesa or polluted city driving means you’ll need to change your filter more often. Your Thompsons Auto Repair & Towing technician can check your filter for you. In fact, it’s often a routine part of an oil change.

When you think about it, a clogged air filter won’t allow as much air through as a clean filter. Your car needs this air to efficiently burn its fuel, giving you better fuel economy and performance.

Dirtier filters don’t work as well as clean ones. A filter can only hold so much, after that, it allows dirt to pass right into your engine. Air filters come in all shapes and sizes. They also come in different grades. There are high performance air filters available for most cars. These high performance filters cost a little more, but they increase horsepower and may improve fuel economy to boot.

So have your air filter checked. If it needs replacing, it doesn’t cost very much and it should easily pay for itself in better fuel economy before your next oil change.

Stop by Thompsons Auto Repair & Towing at 1325 E Main St, Mesa, Arizona 85203, and we’ll take a look at your air filter for you. Feel free to give us a call at 480-833-1071 to make an appointment.

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Coolant Service at Thompsons Auto Repair & Towing

January 10th, 2012 by btvivian

Our cars have to operate in a wide range of Mesa, Arizona temperatures and our engine coolant must be able to perform ‘no matter what’. Think for a moment about the environment where the coolant works. Very hot, high pressure, corrosive…

And all the while, it has to protect the components of the cooling system from corrosion. These components are made from steel and aluminum, plastics and rubber. The coolant has to be formulated to protect against corrosion for all of these different materials. That’s why different manufacturers recommend different types of anti-freeze for our Mesa, Arizona vehicles.

There are several different ‘families’ of anti-freeze available to us here in Mesa, Arizona. Your owners’ manual will tell you what kind you should use. Of course, Thompsons Auto Repair & Towing will know what to put in your car.

It’s important to stay on top of this because coolant system failure is the most common mechanical problem people have here in Mesa, Arizona. Regular service at Thompsons Auto Repair & Towing needs to be done to avoid failures and also to keep your warranty in place.

While the specifics of the service required may vary from vehicle to vehicle, your service consultant at Thompsons Auto Repair & Towing will know what to do. You’ll be advised to replace the coolant at specified intervals.

Some manufacturers may recommend periodic coolant system flushes. A flush adds a cleaning step to the fluid replacement process. Again, check to see what your service consultant recommends.

Someday, you may have to deal with an overheating problem, so you need to know what to do if your coolant temperature warning light comes on or your temperature gauge is in the hot zone.

Now, overheating can be very expensive. You can literally melt down your engine and have to replace the whole thing. So take the warning signs seriously and take immediate steps.

First turn off the air conditioner. This will lower engine temperature right away. Next turn your heater to maximum heat and run the fan at high speed. You might need to roll down the windows, but this will take a lot of heat off the engine.

Pull over as soon as you can safely do so, especially if you are stuck in slow-moving traffic, and shut the car off. It may take as much as 45 minutes for the engine to cool to the point that it’s safe to operate the car again.

If you need to add water or antifreeze, be sure to wait until the car cools down. Opening the radiator cap or even the overflow bottle when the coolant is hot and under pressure may result in serious burns.

So after the engine has cooled for 45 minutes or so, look to see if the coolant is low in the overflow tank. If so, you can cover the overflow tank cap with a large cloth and open the lid. Then start the engine and pour in some water or antifreeze. Pouring it in when the car is running will circulate the new, cool fluid with the warmer fluid in the engine and avoid engine damage.

Of course, overheating is a serious problem and you need to get it fixed right away. Thompsons Auto Repair & Towing can make sure the coolant is right before you drive home.

Those spring and winter inspections really come in handy when they head off a cooling system problem. And don’t forget that severe service driving conditions, like towing or hot, dusty driving around Mesa, Arizona, mean that you’ll need to service your coolant more frequently.

At AutoNetTV, we suggest that you have Thompsons Auto Repair & Towing inspect your coolant system to find small problems before they become big, and to change belts and hoses before they fail. After all, we don’t want you to lose your cool out there in Mesa, Arizona.

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Budgeting for Maintenance In Mesa Arizona

January 3rd, 2012 by btvivian

Life’s full of surprises in Mesa Arizona, some of which cost money. A leaky roof, a broken tooth, or an unexpected car repair. Thompsons Auto Repair & Towing of Mesa Arizona and AutoNetTV have done some research on how we can budget for proper vehicle care.

Everyone in Mesa Arizona does our best to budget for scheduled vehicle maintenance. What’s hard is unexpected repairs. The truth is that our vehicles can stay on the road longer than ever before with proper maintenance. That’s because of improved vehicle design and manufacturing quality. But some of those same improvements also lead to higher repairs costs.

Let’s take the fuel pump. Previous generations were often stranded by the side of the road by vapor lock. This occurred when the gas vaporized between the gas tank and the fuel pump. Fuel just stopped flowing.

You had to sit and wait until the car would start again. To alleviate the problem, fuel pumps are now located inside the gas tank. This is a great solution, but when the fuel pump fails, it’s a much more expensive proposition to replace it.

Sealed wheel bearing assemblies are another example. These wheel bearings can’t be serviced – you just have to replace the entire assembly when it starts to fail. That costs several times as much as service on non-sealed bearings.

So we all benefit in Mesa Arizona from design improvements, but we need to plan for repairs down the road.

There’s a tool that can be found on Edmunds.com that you can use to prepare your service and repair budget.

Let’s suppose you have a 2003 Toyota Camry – a very popular car in Mesa Arizona. It’s now paid for and you’d like to keep it running for the next three years. You can go to Edmunds’ True Cost to Own calculator and enter your vehicle’s data. The calculator will provide estimates of what it’ll cost to service and repair your vehicle over the next five years. The estimate is based on where you live in or near Mesa Arizona, manufacturers’ recommendations and repair experience for your particular model.

Of course these are just estimates – there’s no way to predict what’ll actually happen to the car in your driveway, but it’s a good starting point.

The calculator also has estimates for depreciation, financing, insurance, taxes and fuel costs.

Let’s focus on maintenance and repair. This table shows that the average monthly cost of maintenance and repairs is eighty-three dollars. That may sound like a lot, but compare it to a new car payment.

Budgeting for Maintenance

So if you set aside eighty-three dollars a month, you’d go a long ways towards taking care of routine maintenance and being prepared for the unexpected repairs that arise.

Of course, you can’t predict when something will go wrong or what it’ll cost, but at least you have a reasonable target to shoot for.

Some people around Mesa Arizona are afraid of what can go wrong with their older car so they buy a new one. That’s fine if you really want a new car, but if you properly maintain your older vehicle, you’ll save a lot of money on new car payments and insurance. It just makes good economic sense.

Get with your Mesa Arizona service advisor at Thompsons Auto Repair & Towing and work out a plan for keeping your vehicle on the road.

You can visit Thompsons Auto Repair & Towing at 1325 E Main St in Mesa, Arizona 85203 or just give us a call at 480-833-1071.

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Synthetic Oil For Mesa Autos

December 30th, 2011 by btvivian

If you aren’t currently using synthetic motor oil in your Mesa vehicle, maybe now’s the time to consider it. Need more information? Well, synthetic motor oil is a substitute for petroleum based oil.

Synthetic oil doesn’t gel or gum-up like petroleum based oil and it doesn’t vaporize as easily. It protects better in severe driving conditions like stop and go driving around Mesa, as well as in very hot or very cold conditions. More and more new vehicles are being delivered with full synthetic motor oil; with the recommendation to use synthetic for the life of the vehicle.

Why is this? Synthetic motor oil maximizes engine power and fuel economy. To see why; we’d need a microscope, so we’ll have to settle for using our imaginations.

The molecules of conventional motor oil are long hydrocarbon chains. Synthetic motor oil, on the other hand, has uniform, round molecules. Which is more slippery, a pile of pencils or a pile of marbles?

Synthetic motor oil lubricates better because there’s less friction. That means better wear protection, cooler operating temperatures, more power and better fuel economy. And synthetic oil doesn’t sludge up like conventional oil, so it prevents those small oil passages from clogging up.

Some manufacturers are extending oil change intervals. The added protection of synthetic oil covers you for these longer intervals. Talk with your service advisor about how you drive and see if he thinks you can benefit from synthetic oil. Also ask about the appropriate oil change interval for synthetic, because it may very well be longer than for conventional oil.

Most of us here in Mesa have a busy life and might occasionally miss an oil change; go ahead admit it. Since we’re not perfect, doesn’t it make sense to use a motor oil that’s got your back?

Now synthetic oil costs more. But it lasts longer, protects better and increases fuel economy. You’ll likely save money in the long run. If you’re serious about making your car last longer, start using synthetic motor oil right away.

Give us a call at 480-833-1071 to schedule an oil change, or visit us at our Thompsons Auto Repair & Towing website.

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On Board Diagnostics For Mesa Motorists

December 21st, 2011 by btvivian


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Some Mesa motorists are confused by Thompsons Auto Repair & Towing charges for diagnostic services for a vehicle repair. Many services at Thompsons Auto Repair & Towing and other Mesa automotive repair shops include diagnostic fees.

When you take your laptop into a Phoenix computer repair shop for a problem you’ll likely have to leave a deposit for diagnostics. When we visit our Tempe doctor for a medical problem, we’re paying him to diagnose our ailment and of course for the tests that go along with it.

On Board Diagnostics For Mesa Motorists

So receiving a diagnostic charge at Thompsons Auto Repair & Towing for a tricky automotive problem shouldn’t be a surprise. In the Phoenix area, automotive diagnostics can cover quite a range. If you hear a noise in your sedan brakes when you slow down in rush-hour traffic on a busy Arizona expressway, you pull off the next off-ramp and take a quick visual check. That is usually enough to know what needs to be done. If you’re having an intermittent problem with your sedan engine, Thompsons Auto Repair & Towing diagnosis may be much more involved.

Much of the Phoenix public’s confusion comes when the problem involves the check engine light. The check engine light comes on when the engine management computer has sensed a problem.

There’s a common misconception among Tempe, Gilbert, and Chandler drivers that the trouble code tells the Thompsons Auto Repair & Towing technician exactly what’s wrong. Why then is there a diagnostic charge, the scanner just gave the diagnosis?

Reality is more involved than that. The computer monitors many sensors throughout the vehicle. When one of these sensors has a reading that’s out of parameters, the computer will record a trouble code and turn on the check engine light.

The sedan computer’s trouble code just tells the Thompsons Auto Repair & Towing technician what engine parameter is out of range – not what’s causing it. The technician needs to determine the underlying problem that’s causing the symptom.

There are many problems that could cause a troublesome sensor reading for Thompsons Auto Repair & Towing Mesa customers. The Thompsons Auto Repair & Towing technician makes a list of the most likely causes and begins tracking down the source of the problem.

Phoenix service centers subscribe to databases that document possible causes for a given trouble code. They outline procedures for confirming a diagnosis and provide the documented fix. These databases are specific to each vehicle and engine combination.

Some diagnoses are quick and easy. Others are more involved and difficult. Of course Thompsons Auto Repair & Towing wants to figure out what’s wrong with your sedan and get you back on the road as quickly as possible.

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Saving Lives In Mesa With Tire Pressure

December 15th, 2011 by btvivian

All new passenger vehicles on our Mesa Arizona roads now have tire pressure monitoring systemsTPMS for short. They are designed to alert you if your tires are under inflated. Since they are fairly new, a lot of people have questions about TPMS.

First off, the most important thing is that you still need to check your tire pressure every week – or at least every time you gas up. The TPMS system alert comes in when your tire is twenty percent below the factory recommendation. So if the recommended pressure is thirty five pounds per square inch, the TPMS warning won’t come on until the pressure is at twenty eight pounds. That’s significantly under-inflated. Enough to raise safety concerns.

The worst is tire failure. A severely under inflated tire can overheat and fail. Also, handling degrades to the point that you may not be able to steer out of trouble. Also under-inflated tires wear out faster and they waste fuel. So it’s costly to not stay on top of proper inflation.

What’s the practical value of the TPMS system? Well, it’s twofold. First, it can alert you when your tire is losing pressure due to a puncture or a bent rim. That’s an important warning that you might not have gotten until next time you gassed up.

The second is that we all occasionally forget to check our tire pressure. So it’s a failsafe system to let you know there’s a problem brewing.

Other things can cause your TPMS system to go off. The system also monitors itself. The sensors that are mounted in the wheels have little batteries that send a signal to the monitor. The batteries go dead over time and the TPMS system will let you know. And the sensors could break. Also road salt from our Mesa Arizona roads can ruin them.

There’s also a hassle factor that your Mesa Arizona tire center has to contend with. For example, when you have your tires rotated in Mesa, the TPMS system has to be re-calibrated so that it knows which tire is on which corner of the car. Same is true for when you have new tires or winter tires installed. Flat repairs, as well.

That takes extra time. And it requires the right equipment and training. Special – and expensive – tire change machines need to be used with some sensors. It’s all complicated by the fact that there are a number of different TPMS systems in use so the tire professionals at Thompsons Auto Repair & Towing need equipment and training for each kind. Tire centers have had to raise the price of some of these basic services to offset their increased costs.

Also if you add custom wheels on your sedan, you need to put in new TPMS sensors if your originals won’t work on the new rims. If you don’t your TPMS light will be on constantly and you won’t have the benefit of the warning system.

All in all, the mandated TPMS systems will save lives, so they’re worth the added hassle and expense.

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